Return Policy
Last updated: 20-11-2023
Thank you for choosing MegaFashion.co.in for your fashion needs. We strive to provide you with a seamless shopping experience. Please read our return policy carefully to ensure a smooth process.
- 2 Days Return Policy:
- You have 2 days from the date of delivery to initiate a return for eligible items.
- Eligibility for Returns:
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Initiating a Return:
- To initiate a return, please contact our customer support team at [[email protected]] within the 2-day window. Provide your order number and details of the item you wish to return.
- Our customer support team will guide you through the return process and provide you with a return authorization.
- Return Authorization:
- Returns must be authorized by Mega Fashion.co.in. Please do not send items back without obtaining a return authorization.
- Unauthorized returns may not be accepted, and the customer will be responsible for return shipping costs.
- Return Shipping:
- Customers are responsible for the cost of return shipping, except in cases where the return is due to an error on our part or a defective product.
- We recommend using a trackable shipping method to ensure the safe return of the item.
- Refund Process:
- Once we receive the returned item and verify its condition, we will process the refund.
- Refunds will be issued to the original payment method used for the purchase.
- Please allow up to 7 days for the refund to be reflected in your account.
- Wrong Product Received:
- In the rare event that you receive the wrong product, we require a video of the unboxing process to validate the claim. Please contact our customer support team at [[email protected]] for further instructions.
- Google Ads and Shopping Ads:
- Our return policy complies with Google Ads and Shopping Ads policies. Customers directed to MegaFashion.co.in through Google Ads will be subject to the same return policy as all other customers.
- Counterfeit Policy:
- MegaFashion.co.in does not accept returns for counterfeit products. We take measures to ensure the authenticity of the products we sell. If you believe you have received a counterfeit item, please contact us at [[email protected]].
- Contact Information:
- If you have any questions or concerns about our return policy, please contact us at [[email protected]].
By making a purchase on MegaFashion.co.in, you agree to abide by this return policy.
