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Return Policy

Last updated: 20-11-2023

Thank you for choosing MegaFashion.co.in for your fashion needs. We strive to provide you with a seamless shopping experience. Please read our return policy carefully to ensure a smooth process.

1. 2 Days Return Policy:
   • You have 2 days from the date of delivery to initiate a return for eligible items.
2. Eligibility for Returns:
   • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
3. Initiating a Return:
   • To initiate a return, please contact our customer support team at [[email protected]] within the 2-day window. Provide your order number and details of the item you wish to return.
   • Our customer support team will guide you through the return process and provide you with a return authorization.
4. Return Authorization:
   • Returns must be authorized by Mega Fashion.co.in. Please do not send items back without obtaining a return authorization.
   • Unauthorized returns may not be accepted, and the customer will be responsible for return shipping costs.
5. Return Shipping:
   • Customers are responsible for the cost of return shipping, except in cases where the return is due to an error on our part or a defective product.
   • We recommend using a trackable shipping method to ensure the safe return of the item.
6. Refund Process:
   • Once we receive the returned item and verify its condition, we will process the refund.
   • Refunds will be issued to the original payment method used for the purchase.
   • Please allow up to 7 days for the refund to be reflected in your account.
7. Wrong Product Received:
   • In the rare event that you receive the wrong product, we require a video of the unboxing process to validate the claim. Please contact our customer support team at [[email protected]] for further instructions.
8. Google Ads and Shopping Ads:
   • Our return policy complies with Google Ads and Shopping Ads policies. Customers directed to MegaFashion.co.in through Google Ads will be subject to the same return policy as all other customers.
9. Counterfeit Policy:
   • MegaFashion.co.in does not accept returns for counterfeit products. We take measures to ensure the authenticity of the products we sell. If you believe you have received a counterfeit item, please contact us at [[email protected]].
10. Contact Information:
    • If you have any questions or concerns about our return policy, please contact us at [[email protected]].

By making a purchase on MegaFashion.co.in, you agree to abide by this return policy.